Throughout the site, we have sought to provide information about the product and there are various guides we can send you. Below are a few more of the common questions we get asked.
The simple answer is yes, they do of course need to be motorised blinds! You manage Alexa from the application on your smartphone and enable the appropriate skill to link to the blinds hub. From there you can manage schedules or create the scene and have them activated via your voice "Alexa turn on Movie Night!".
Yes, we can configure blinds to work with your home automation system. There are several things to keep in mind not least whether you want to control your blinds via wall mounted switch, smartphone or tablet, a remote controlor voice.
We provide custom shading solutions, the motor in the blind is varied on the system and how you want to operate it. If you know how you want to operate your blind and the system you propose to use, call us for some direct advice - 01372 285 969.
In simple terms yes, although Somfy doesn't actually make blinds they provide the motors. We configure the blinds based on:# what they are? #how you want to use and control them? and put Somfy motors in them.
First of all, contact us or visit one of our shops to arrange a home visit. At this visit, the consultant will appraise and measure your window, then provide you with options from our large range of pattern books. When you are ready, place your order with a deposit. When the blinds are ready we will contact you to arrange installation at a time suitable for you (a specific time, not just any point between 8 am to 5 pm!). Payment is upon installation. The timescale depends on the blind type, but we can always respond to urgent enquiries and are usually no longer than six weeks.
Each blind type and fabric is suitable for a different situation. We can specify blackout, anti-glare, moisture-resistant and flame retardant fabrics where necessary.
Your design consultant will be able to advise you, it really depends on what window dressing you want. Soon after you have placed your order our customer service team will be in touch to arrange your fitting or survey depending on your requirements.
Before the fitting, please clear the window area and where possible make sure that any existing blinds or curtains are taken down. If you need help in doing this let your design consultant know when you meet them. When we’ve finished fitting, we’ll take all the packaging and old window dressings away for you too.
This depends on the type of order you have made. Your design consultant will be able to advise you. Our customer service team will be able to confirm details to provide a clear indication of the fitting time when your fitting appointment is made.
No, we have a team of trained fitters who will come and fit your window dressing. Where you need a survey, the surveyor will come back and fit your order.
